Privacy Policy
PRIVACY POLICY
Effective Date: June 23,2023
At Raffi's Catering and Banquet LLC ("we", "our", or "us"), we value your privacy and are committed to protecting the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information collected from visitors and users ("you" or "users") of our website https://www.Raffis
catering.com// (“Site”) and use and purchase our products (collectively, “Services”). By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
California residents should consult the section titled “Your California Privacy Rights” for rights that apply to them.
Because this Privacy Policy contains legal obligations we encourage you to review this Privacy Policy carefully. If you have any questions concerning this Privacy Policy or our information collection, storage and disclosure practices, please contact us at raffiscatering@yahoo.com or mail us at 3887 E. Sierra Madre Blvd. Pasadena,CA 91107
INFORMATION WE COLLECT
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and any other information you provide to us voluntarily when you interact with our website, make inquiries, or request our services.
1.2 Payment Information: If you make payments for our services through our website, we may collect and process your payment card details. However, please note that we do not store your complete payment card information. We utilize reputable third-party payment processors to handle these transactions securely.
1.3 Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, and timestamps. We may employ cookies, web beacons, and similar technologies to gather this information.
USE OF INFORMATION
2.1 Service Provision: We may use the personal information you provide to fulfill your requests, process your reservations, provide catering services, respond to inquiries, and communicate with you regarding your event details.
2.2 Communication: We may use your contact information to send you updates, promotional materials, newsletters, and other communications related to our catering and banquet services. You have the option to unsubscribe from such communications at any time.
2.3 Targeted Advertising: We may use the information collected to provide you with targeted advertising tailored to your interests and preferences. This includes displaying relevant ads on our website, as well as on third-party platforms and partner websites.
2.4 Improving User Experience: We may use the information collected to personalize your experience, understand user preferences, enhance our website's functionality, and improve our services.
2.5 Analytics and Marketing: We may aggregate and anonymize the data collected for analytics, market research, and promotional purposes. This information does not personally identify you but helps us understand our customers' needs, preferences, and trends.
SHARING OF INFORMATION
We will not disclose, rent or share your Personal Information with other parties, except as disclosed below.We work with a number of trusted partners who may perform vital functions as part of our operations. We do not share your Personal Information unless it is necessary to fulfill our responsibilities, including providing information or Services to you.
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business operations, or delivering our services to you. These providers are obligated to maintain the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose information to enforce our policies, protect our rights, or investigate potential violations. We reserve the right to disclose your Personal Information when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or legal process. We further reserve the right to disclose any of your Personal Information that we believe, in good faith, appropriate or necessary to take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Site or our services, or to protect the rights, property or personal safety of us, our users, issuers, or others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, your personal information may be transferred to the acquiring entity as part of the transaction. We will ensure that the receiving party respects your privacy rights as outlined in this Privacy Policy.
3.4 We will not share your Personal Information if such sharing is prohibited by applicable privacy and data protection law, including, without limitation, the EEA’s General Data Protection Regulation effective May 25, 2018 or the California Consumer Protection Act (“CCPA”).
DATA SECURITY
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission or storage over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at raffiscatering@yahoo.com
THIRD - PARTY WEBSITES
Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
DELETING YOUR INFORMATION
If you want us to delete your Personal Information and your account, please contact us at raffiscatering@yahoo.com with your request. We will take steps to delete your information as soon as we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. Consequently, we do not knowingly collect personal identifying information from any person we know is a child under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible. If you are a parent or guardian of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at raffiscatering@yahoo.com
EEA Residents
This section of the Privacy Policy is applicable to residents of the European Economic Area (“EEA”). The EEA consists of the member states of the European Union, i.e., Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom, and Iceland, Liechtenstein, and Norway. This section also applies to residents of Switzerland and, in the event of its departure from the EU, residents of the United Kingdom. Residents of the EEA and Switzerland are referred to here as “EEA Residents.”
From May 25, 2018, all processing of Personal Information of EEA Residents is performed by us in accordance with the General Data Protection Regulation (2016/679) of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of Personal Information and on the free movement of such data (“GDPR”).
Although we are based and operate in the United States and do not provide our Services or Products through the Site to the EEA, we may in some instances obtain the Personal Information of EEA residents. Under the GDPR, we are the controller and co-processor of the Personal Information of EEA Residents. Our purpose for collecting and processing Personal Information from EEA Residents is to provide them with information regarding our Services and Products. We do not, however, ship our products outside the United States from our Site and our restaurant is located in the United States. The legal basis for collecting Personal Information is your consent to obtain information about our Services or Products. You may withdraw consent from receiving marketing and promotional communications by clicking the “Unsubscribe” link on the communication or contacting us at raffiscatering@yahoo.com. If EEA Residents do not provide Personal Information to us or withdraw consent for processing such Personal Information, we may not be able to provide such residents with information regarding our Services or Products.
EEA Residents may obtain information about the Personal Information that we hold about them by contacting us at raffiscatering@yahoo.com
CALIFORNIA PRIVACY RIGHTS
This section of the privacy policy is specifically applicable to individuals or households in California (“California consumers”) and provides information and rights regarding the processing of personal data as required by the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.
Categories of Personal Information Collected:
In the past 12 months, we may have collected the following categories of personal information from California residents:
Identifiers (such as name, email address, phone number)
Personal information categories listed in the California Customer Records statute (such as billing address, payment information)
Commercial information (such as purchase history, reservation details)
Internet or other electronic network activity information (such as browsing history, IP address)
Geolocation data (such as general location based on IP address)
Inferences drawn from the above information (such as preferences, characteristics)
Use of Personal Information:
We collect and use personal information for the following purposes:
Processing reservations and orders
Facilitating communication with you
Personalizing and improving our services
Analyzing website usage and performance
Sending promotional offers and updates (with your consent, where required by law)
Disclosure of Personal Information:
We may disclose personal information to the following categories of third parties:
Service providers who assist in operating our business and providing services (such as payment processors, email service providers)
Affiliates and subsidiaries for internal administrative purposes
Legal and regulatory authorities as required by law or to protect our rights and interests
Sale of Personal Information:
We do not sell personal information of California residents.
California Privacy Rights:
If you are a California resident, you have the following rights under the CCPA and other applicable California privacy laws:
5.1 Right to Know: You have the right to request information about the categories of personal information we have collected, the sources from which the information was collected, the purposes for collecting the information, and the categories of third parties with whom we share the information.
5.2 Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
5.3 Right to Opt-Out: You have the right to opt-out of the sale of your personal information. As a restaurant website, we do not sell personal information.
5.4 Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA and other applicable California privacy laws, including by denying services, charging different prices, or providing a different level of quality.
Exercising Your Rights:
To exercise your rights under the CCPA or other applicable California privacy laws, you may submit a verifiable consumer request by contacting us using the contact information provided at the end of this Privacy Policy. We will respond to your request within the timeframes required by law.
Please note that we may need to verify your identity and request further information to process your request.
Contact Us:
If you have any questions, concerns, or requests regarding your privacy rights or this Privacy Policy section, please contact us at [Contact Information].
Last Updated: [Date of Last Update]
Note: This sample privacy policy section is provided for informational purposes only and does not constitute legal advice. It is recommended to consult with legal professionals to ensure compliance with applicable privacy laws and regulations.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time. In the event we make changes to this Privacy Policy, such policy will be re-posted in the “Privacy” section of our Site with the date such modifications were made indicated on the top of the page or we may contact you to inform you about the revisions with a link to the revised Privacy Policy. All changes are effective on the date listed at the top of this page and will apply to all information that we have about you. Your continued use of the Site or the Services after any change is posted indicates your acceptance of the changes and your continued consent to our collection and processing of your Personal Information. If at any point you do not agree to any portion of the Privacy Policy then in effect you should immediately stop using the Services.